Arcadia Stores Not Accessible To People With Disabilities

There were threats of Sir Philip Greens empire being taken to court over worry that some of his stores weren't acessible to people with disabilities.

Although this was first threatened a few years a go I still know of Arcadia stores that aren't accessible to people with disabilities, with a lot of stock being on another floor with nothing but a narrow staircase to reach it.

When the public pump so much money into the Arcadia Group why not accommodate the needs of individuals here and there, adding a lift or some other form of access?